Frequently asked questions

Booking & Reservations – GoDriver FAQ

How can I book a service according to GoDriver FAQ?

Booking with GoDriver is simple. You can use our Tours page or Airport Transfer booking form. Our team ensures that your reservation is confirmed quickly and securely. For step-by-step instructions, visit the official Istanbul Tourism website.

Can I make changes or cancellations?

Yes! Our GoDriver FAQ includes detailed guidelines on modifying your bookings. You can contact our customer care team via Contact Page or email us directly at contact@godriver.net. We provide clear cancellation policies with no hidden charges.

Services & Safety – GoDriver FAQ

What services are available?

The GoDriver FAQ explains all our services including private guided tours, city excursions, airport transfers, and customizable travel packages. Our licensed drivers and professional guides ensure safe and enjoyable experiences across Istanbul and other Turkish destinations.

Are child seats and safety measures included?

Absolutely. As noted in our GoDriver FAQ, child seats are available upon request free of charge. We follow international safety standards to ensure all passengers are comfortable and secure. For more official safety recommendations, check IATA Safety Guidelines.

Languages & Customization – GoDriver FAQ

What languages do your guides speak?

Our professional guides speak multiple languages including English, Turkish, and other major European languages. The GoDriver FAQ covers all details for private or group tours and explains how you can request a specific language guide.

Can I create a customized travel itinerary?

Yes! The GoDriver FAQ provides instructions on how to submit your travel preferences. We will craft a personalized itinerary based on your interests, preferred destinations, and travel dates. Learn more about creating your perfect trip on our Blog.

Contact & Support – GoDriver FAQ

How do I reach customer support?

For any additional questions not covered in the GoDriver FAQ, you can reach our support team via phone at +90 542 547 6100, email at contact@godriver.net, or chat on WhatsApp. Our team is available 24/7 to assist you.

What services does GoDriver Travel Agency provide?

GoDriver Travel Agency offers a range of services including airport transfers, city tours, travel itinerary, and customized travel packages.

How can I book a service with GoDriver Travel?

Booking with GoDriver Travel is easy! You can book online through our website or contact our customer service hotline or WhatsApp.

Are the drivers at GoDriver Travel experienced and licensed?

Yes, all our drivers are experienced, licensed, and undergo rigorous training. Your safety and comfort are our top priorities.

Can I make changes to my booking after confirmation?

Yes, you can make changes to your booking by the email you receive on booking time or contacting our customer service team. Please note that changes may be subject to availability and any applicable fees.

What is the cancellation policy for GoDriver Travel services?

Our cancellation policy varies depending on the type of service booked. Please refer to our website or contact our customer service for detailed information.

Are there any hidden fees in GoDriver Travel's pricing?

No, we believe in transparent pricing. The quoted price is inclusive of all taxes and fees. There are no hidden charges.

Can I request special accommodations or services for my trip?

Absolutely! We strive to accommodate special requests. Please let us know your preferences, and we will do our best to make your trip memorable.

How can I contact GoDriver Travel in case of an emergency?

In case of an emergency, you can reach our 24/7 customer service hotline. Our team is always ready to assist you.

Is it possible to get a refund for a service I'm not satisfied with?

We aim to provide excellent service, but if you’re not satisfied, please contact us, and we will assess the situation. Refund eligibility will be determined based on our refund policy.

Can I request a specific type of vehicle for my transfer or tour?

Yes, GoDriver Travel offers a variety of vehicles to suit your needs. You can specify your preferences during the booking process.

Are child seats available for airport transfers?

Absolutely! We prioritize the safety of all passengers. Child seats are available upon request free of charge. Please mention this requirement when making your reservation.

What languages do your drivers speak?

Our drivers are proficient in English. If you have specific language preferences, please inform us in advance, and we will do our best to accommodate.

Can I arrange a group tour with GoDriver Travel?

Yes, GoDriver Travel specializes in both individual and group tours. Contact our group booking department for customized packages and special rates.

Do you offer guided tours, and are the guides licensed?

Absolutely! Our guided tours are led by experienced and licensed tour guides who are knowledgeable.

Are your services available 24/7?

Yes, GoDriver Travel operates 24 hours a day, seven days a week. You can book our services or contact customer support at any time.

What COVID-19 safety measures are in place for GoDriver Travel services?

We prioritize the health and safety of our customers. Our drivers adhere to strict hygiene protocols, and vehicles are regularly sanitized. Please check our website for our current COVID-19 guidelines.

Can I customize my own travel itinerary with GoDriver Travel?

Absolutely! We offer customizable travel packages. Let us know your preferences, and we will create a personalized itinerary for you.

Yes, GoDriver Travel values its loyal customers. We offer loyalty programs and special discounts for repeat travelers. Check our website or contact customer service for more information.

How far in advance should I book my services with GoDriver Travel?

While we accept last-minute bookings, we recommend booking in advance, especially during peak seasons, to ensure availability and secure the best rates.