At GoDriver, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, book a service, or communicate with us.
GoDriver is a licensed travel agency based in Istanbul, Türkiye. We offer tours, airport transfers, and travel packages, serving both local and international travelers.
Business Name: GoDriver
Website: www.godriver.net
Email: contact@godriver.net
Phone/WhatsApp: +90 542 547 6100
We act as the data controller for the personal information you provide.
When you use our services, we may collect the following personal data:
Contact Information: Name, email address, phone number, country of residence
Booking Details: Travel dates, number of participants, tour preferences
Payment Information: Processed securely by third-party payment gateways (we do not store credit card data)
Device & Usage Data: IP address, browser type, pages visited, session data
Communication Records: Emails, WhatsApp chats, inquiries, reviews
We do not collect sensitive personal data (e.g., health, religion) unless you voluntarily provide it for service customization.
We use your data for the following purposes:
To process bookings and deliver our services
To contact you regarding your tour or travel plans
To respond to inquiries or customer service requests
To improve our website and personalize your experience
To send promotional emails or offers (only if you opt in)
To comply with legal obligations or resolve disputes
We process your personal data based on one or more of the following legal grounds:
Contractual necessity – to provide the services you requested
Legal obligations – for tax, accounting, or legal compliance
Legitimate interests – to improve our services and ensure security
Consent – for marketing communications (you can withdraw at any time)
We may share your personal data with:
Trusted service providers (e.g., tour guides, drivers, payment processors) strictly for delivering your booked service
Government authorities when required by law
Email/CRM platforms (e.g., for booking confirmations or feedback requests)
We do not sell your data to third parties for advertising or profit.
Your data is stored on secure servers protected by firewalls, encryption, and access controls.
We retain your data only for as long as necessary—typically 3 years after your last service unless legally required longer.
Under the General Data Protection Regulation (GDPR), you have the right to:
Access your personal data
Correct inaccurate information
Delete your data (“right to be forgotten”)
Object to or restrict data processing
Withdraw consent to marketing
Lodge a complaint with your local data protection authority
To exercise these rights, email: contact@godriver.net
We use cookies and tracking tools for site performance and analytics.
Necessary Cookies – for site functionality
Analytics Cookies – to understand how users interact
Marketing Cookies – only if you opt in
You can manage cookie preferences via your browser settings or our site banner.
If you are located outside Türkiye, your data may be processed in countries that may not offer the same level of data protection. We take steps to ensure your data remains protected, including using EU Standard Contractual Clauses where required.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.
If you have any questions, requests, or concerns about this Privacy Policy or your personal data:
Email: contact@godriver.net
WhatsApp/Phone: +90 542 547 6100
